VU Admin Console

🧍

Visitors

🧍

Deliveries

🧑‍🤝‍🧑

Customers

✅

Paying Customers

🏢

Paid Locations

🤔

Trial Accounts

🆓

Basic Accounts

🇦🇺

Locations

🇺🇸

Locations

🇪🇺

Locations

📈

Most Customers in One Month

{{MaxCustomers}} in {{MaxCustomersMonth}}

📍

Most Locations in One Month

{{MaxLocations}} in {{MaxLocationsMonth}}

📉

FY{{CurrentFYNumber}} Churn Rate

(FY{{LastFYNumber}}: {{LastFYChurnRate}}% - {{LastFYChurnCount}} lost)

{{CurrentFYChurnRate}}%

{{CurrentFYChurnCount}} lost - Target < 7%

📉

{{CurrentQuarterName}} Churn Rate

({{LastQuarterName}}: {{LastQuarterChurnRate}}% - {{LastQuarterChurnCount}} lost)

{{CurrentQuarterChurnRate}}%

{{CurrentQuarterChurnCount}} lost - Target < 1.75%

📉

{{CurrentMonthName}} Churn Rate

({{LastMonthName}}: {{LastMonthChurnRate}}% - {{LastMonthChurnCount}} lost)

{{CurrentMonthChurnRate}}%

{{CurrentMonthChurnCount}} lost - Target < 0.58%

📅

FY{{LatestFYStat.year.slice(2)}} Demo Conversion

(FY{{PreviousFYStat.year.slice(2)}}: {{PreviousFYStat.conversionRate}}% - {{PreviousFYStat.saleCount}} of {{PreviousFYStat.demoCount}})

{{LatestFYStat.conversionRate}}%

{{LatestFYStat.saleCount}} of {{LatestFYStat.demoCount}} - Target 35%

📆

{{LatestQuarterStat.quarter}} Demo Conversion

({{PreviousQuarterStat.quarter}}: {{PreviousQuarterStat.conversionRate}}% - {{PreviousQuarterStat.saleCount}} of {{PreviousQuarterStat.demoCount}})

{{LatestQuarterStat.conversionRate}}%

{{LatestQuarterStat.saleCount}} of {{LatestQuarterStat.demoCount}} - Target 35%

🧼

{{CurrentQuarterCleanliness.quarter}} Leads DB Cleanliness Score

({{PreviousQuarterCleanliness.quarter}}: {{PreviousQuarterCleanliness.cleanRate}}% - {{PreviousQuarterCleanliness.unattended}} of {{PreviousQuarterCleanliness.total}})

{{CurrentQuarterCleanliness.cleanRate}}%

{{CurrentQuarterCleanliness.unattended}} of {{CurrentQuarterCleanliness.total}} - Target 90%

👤

Self Generated Leads

({{PreviousQuarterCleanliness.quarter}}: {{SelfGeneratedLastQuarter}} leads)

Target is 50 per quarter

📲

Trial / Basic Usage

Accounts that have signed in a visitor at least once

{{TriedIT}}%

{{Tried}} of {{Tried+ NotTried}} - Target 80%

Conversions

New Customers

Modules Overview

A layered operations view from footprint and adoption to module health, industry mix, and regional momentum.

Core Metrics

Total Paid Modules

Only Core Modules

Paid Customers

0.00%

Avg. Enabled Modules per Location

Excludes core and trial

North Star

Evacuation Share

Strategic

-- modules

of all active modules in current scope

Notifications Share

Strategic

-- modules

of all active modules in current scope

Reporting Share

Strategic

-- modules

of all active modules in current scope

Module Performance

Status and usage by module

Date Range

Region

Industry

Segment

Legacy: customers before Jan 1


Compliance	----	---- --	--	-- (--)
Deliveries	----	---- --	--	-- (--)
Evacuation	----	---- --	--	-- (--)
Notifications	----	---- --	--	-- (--)
Reporting	----	---- --	--	-- (--)
Pre-registration	----	---- --	--	-- (--)
Safety	----	---- --	--	-- (--)
Security	----	---- --	--	-- (--)
Integrations	----	---- --	--	-- (--)
TOTALS ?	--	--	--	-- Avg: --

Industry Leaderboard

Top 8 industries by lead share with each segment's top 3 active modules.

Regional Distribution

Compare current module footprint by region to guide localization and expansion focus.

Total

Accounts - {{UniqueCustomers}} Customer Report Accounts Report Basic Account Free Trial

Paid customers to date (including expired)	{{TotalPayingCustomers}}
Current active total paying customers	{{PayingCustomers}}

Company		Legacy	Lite	Standard	Pro		Valid Until	Last Signed In
{{x.CustomerName}}		{{x.LegacyLocations}}	{{x.LiteLocations}}	{{x.StandardLocations}}	{{x.ProLocations}}	{{x.Subscription}} {{x.Subscription}}	{{x.AccountValid}}	{{x.LastSignedIn}}

Company

Legacy

Lite

Standard

Pro

Valid Until

Last Signed In

Name: {{x.Name}} Status: {{x.Status || 'None'}} Plan: {{x.Subscription || 'Unknown plan'}} Region: {{x.Country || 'NA'}} Hot Trigger: {{ x.HotTriggerType ? x.HotTriggerType : '-' }}

{{x.Company}} • {{x.Source || 'Unknown source'}}

Contact

Job Title:

Company: {{x.Company}}

Email: {{x.Email}}

Phone: {{x.Phone}}

Date: {{x.Date}}

Source:

Start Date: {{x.StartDate}}

Last sign in: {{x.LastSignedIn}}

Industry:

Sales & Status

Subscription: {{x.Subscription}}

Trial Date: {{x.TrialDate}}

Demo Date:

Quote: {{x.QuoteNumber}}

Invoice: {{x.InvoiceNumber}}

General Notes

Quick Notes & Task

Task Date

Actions

🔥 Hot Leads - {{HotTotalLeads}}

Leads so ready, they’re basically asking for a demo.

Filters

Name: {{x.Name}}

Company: {{x.Company}}

Email: {{x.Email}}

Phone: {{x.Phone}}

Date: {{x.Date}}

Source:

Start Date: {{x.StartDate}}

Last sign in: {{x.LastSignedIn}}

Subscription: {{x.Subscription}}

Trial Date: {{x.TrialDate}}

Demo Date:

Quote: {{x.QuoteNumber}}

Invoice: {{x.InvoiceNumber}}

General Notes

Quick Notes

Task Date

Expiring Accounts

If you have any accounts that are close to expiring then they will appear here

Accounts expired last month

Company	Subscription	Valid Until	Last Signed In	Last Invoice	Start Date	Discount
{{x.CustomerName}}	{{x.Subscription}} {{x.Subscription}}	{{x.AccountValid}}	{{x.LastSignedIn}}		{{x.RenewalInfo.DateLastSent}} Blocked	{{x.StartDate}}	{{x.RenewalInfo.Discount}} %

Company

Subscription

Valid Until

Last Signed In

Last Invoice

Start Date

Discount

Blocked

{{x.RenewalInfo.Discount}} %

Accounts expiring this month

Company	Subscription	Valid Until	Last Signed In	Last Invoice	Start Date	Discount
{{x.CustomerName}}	{{x.Subscription}} {{x.Subscription}}	{{x.AccountValid}}	{{x.LastSignedIn}}		{{x.RenewalInfo.DateLastSent}} Blocked	{{x.StartDate}}	{{x.RenewalInfo.Discount}} %

Company

Subscription

Valid Until

Last Signed In

Last Invoice

Start Date

Discount

Blocked

{{x.RenewalInfo.Discount}} %

Accounts expiring next month

Company	Subscription	Valid Until	Last Signed In	Last Invoice	Start Date	Discount
{{x.CustomerName}}	{{x.Subscription}} {{x.Subscription}}	{{x.AccountValid}}	{{x.LastSignedIn}}		{{x.RenewalInfo.DateLastSent}} Blocked	{{x.StartDate}}	{{x.RenewalInfo.Discount}} %

Company

Subscription

Valid Until

Last Signed In

Last Invoice

Start Date

Discount

Blocked

{{x.RenewalInfo.Discount}} %

Accounts expiring in 2 months

Company	Subscription	Valid Until	Last Signed In	Last Invoice	Start Date	Discount
{{x.CustomerName}}	{{x.Subscription}} {{x.Subscription}}	{{x.AccountValid}}	{{x.LastSignedIn}}		{{x.RenewalInfo.DateLastSent}} Blocked	{{x.StartDate}}	{{x.RenewalInfo.Discount}} %

Company

Subscription

Valid Until

Last Signed In

Last Invoice

Start Date

Discount

Blocked

{{x.RenewalInfo.Discount}} %

Update your account details

Company

Contact name

Contact email

Contact phone

Address

ABN

Website

Update

Documents

Overview document

Security Summary

Knowledgebase

Inception Integration

Contactless Guide

COVID-19 Questionnaire

Evacuation Guide

QL820 Printer Set-up Guide

Recent transactions

Name	Description	Date	Total	Reconciled
{{x.Contact.Name}}	{{x.LineItems[0].Description}}	{{x.DateString}}	${{x.Total}}	{{x.IsReconciled}}

Conversions
Start Date

End Date

Country
Conversion %

Top Pages

Page	Conversions
{{ p.url }}	{{ p.confirms }}/{{ p.count }}

Industries
Leads by Industry (Range)

Leads by Industry (Total)
Demos
Avg per month

{{DemoTrialStats.AverageDemosPerMonth}}

This Month

{{DemoTrialStats.DemosThisMonth}}

Avg per week

{{DemoTrialStats.AverageDemosPerWeek}}

Last Week

{{DemoTrialStats.DemosLastWeek}}

{{DemoTrialStats.DemosLastWeek}}

This Week

{{DemoTrialStats.DemosThisWeek}}

{{DemoTrialStats.DemosThisWeek}}

Next Week

{{DemoTrialStats.DemosNextWeek}}

Updating
Trials
Avg per month

{{DemoTrialStats.AverageTrialsPerMonth}}

This Month

{{DemoTrialStats.TrialsThisMonth}}

Avg per week

{{DemoTrialStats.AverageTrialsPerWeek}}

Last Week

{{DemoTrialStats.TrialsLastWeek}}

{{DemoTrialStats.TrialsLastWeek}}

This Week

{{DemoTrialStats.TrialsThisWeek}}

{{DemoTrialStats.TrialsThisWeek}}

Updating
Basics
Avg per month

{{BasicAccountsStats.AveragePerMonth}}

This Month

{{BasicAccountsStats.ThisMonth}}

Avg per week

{{BasicAccountsStats.AveragePerWeek}}

Last Week

{{BasicAccountsStats.LastWeek}}

{{BasicAccountsStats.LastWeek}}

This Week

{{BasicAccountsStats.ThisWeek}}

{{BasicAccountsStats.ThisWeek}}

Updating
Phone calls
Last Month

{{CallStats.CallsLastMonth}}

This Month

{{CallStats.CallsThisMonth}}

Avg per week

{{CallStats.AverageCallsPerWeek}}

Last week

{{CallStats.CallsLastWeek}}

This week

{{CallStats.CallsThisWeek}}

Updating
Types of calls in the last two months

Performance compared to the weekly average
{{x.ReportDate}}

{{x.CampaignName}}

Clicks

{{x.Clicks}}

{{x.Clicks}}

Click through rate

{{x.Ctr}}%

{{x.Ctr}}%

Conversions

{{x.Conversions}}

{{x.Conversions}}

{{x.Conversions}} %

Conversion percentage

{{x.ConversionPercentage}}%

{{x.ConversionPercentage}}%

0%

Cost per conversion

${{x.CostPerConversion}}

${{x.CostPerConversion}}

${{x.CostPerConversion}}
Totals for the last {{TotalGoogleAds.TotalDays}} days
Cost

${{TotalGoogleAds.TotalCost}}

Clicks

{{TotalGoogleAds.TotalClicks}}

Click through rate

{{TotalGoogleAds.TotalCtr}}

Conversions

{{TotalGoogleAds.TotalConversions}}

Conversion percentage

{{TotalGoogleAds.TotalConversionPercentage}}

Cost per conversion

${{TotalGoogleAds.TotalCostPerConversion}}

Last months performance compared to the 6 month average
Impressions

{{LatestGoogleSearchConsole.TotalImpressions}}

{{LatestGoogleSearchConsole.TotalImpressions}}

Clicks

{{LatestGoogleSearchConsole.TotalClicks}}

{{LatestGoogleSearchConsole.TotalClicks}}

Keywords in the top 20

{{LatestGoogleSearchConsole.KeywordsUnder20}}

{{LatestGoogleSearchConsole.KeywordsUnder20}}

Keywords on the first page

{{LatestGoogleSearchConsole.KeywordsUnder8}}

{{LatestGoogleSearchConsole.KeywordsUnder8}}

Keywords in the top 3

{{LatestGoogleSearchConsole.KeywordsUnder3}}

{{LatestGoogleSearchConsole.KeywordsUnder3}}

Website Polls
{{p.question}}

{{p.is_active==1 ? 'Active' : 'Inactive'}} Total votes: {{p.total_votes || 0}}
- {{o.label}} {{o.votes}} votes
  
  {{o.percent || 0}}%

Modular Pricing

Manage the module catalogue and monthly pricing. Select a row to edit, or insert a new module below.

Name

Monthly

AUD (Monthly)

USD (Monthly)

GBP (Monthly)

EUR (Monthly)

Yearly

AUD (Yearly)

USD (Yearly)

GBP (Yearly)

EUR (Yearly)

Loading modules...

Name	Monthly				Yearly				Updated	Action
	AUD	USD	GBP	EUR	AUD	USD	GBP	EUR
{{m.Name}}	${{m.PriceAUD_Monthly \| number:2}}	${{m.PriceUSD_Monthly \| number:2}}	£{{m.PriceGBP_Monthly \| number:2}}	€{{m.PriceEUR_Monthly \| number:2}}	${{m.PriceAUD_Yearly \| number:2}}	${{m.PriceUSD_Yearly \| number:2}}	£{{m.PriceGBP_Yearly \| number:2}}	€{{m.PriceEUR_Yearly \| number:2}}	{{m.UpdatedAt \|\| m.CreatedAt}}

No modules found.

SMS Bundles

Manage SMS bundle catalogue and pricing. Each bundle is a one-off purchase with multi-currency options.

Bundle size (SMS)

Price AUD

Price USD

Price GBP

Price EUR

Loading SMS bundles...

Bundle (SMS)	Price AUD	Price USD	Price GBP	Price EUR	Updated	Action
{{s.Amount \| number:0}}	${{s.PriceAUD \| number:2}}	${{s.PriceUSD \| number:2}}	£{{s.PriceGBP \| number:2}}	€{{s.PriceEUR \| number:2}}	{{s.UpdatedAt \|\| s.CreatedAt}}

No SMS bundles found.

Hardware

Manage one-off hardware catalogue pricing. Use -1 for a currency to mark it as unavailable for purchase.

Name

Price AUD

Price USD

Price GBP

Price EUR

Loading hardware pricing...

Name	Price AUD	Price USD	Price GBP	Price EUR	Updated	Action
{{h.Name}}	${{h.PriceAUD \| number:2}} Unavailable	${{h.PriceUSD \| number:2}} Unavailable	£{{h.PriceGBP \| number:2}} Unavailable	€{{h.PriceEUR \| number:2}} Unavailable	{{h.UpdatedAt \|\| h.CreatedAt}}

No hardware pricing found.

Automation Logs

View automation runs by region with customer-level outcomes and detailed logs.

From

Customer Name or ID

Status

Regions

Loading automation logs...

No automation logs matched the selected filters.

{{region.flag}} {{region.label}} Execution Hierarchy: {{ AutomationLogsActiveCron === "account_and_modules_check" ? "Run \u2192 Customer \u2192 Location" : "Run \u2192 Customer" }}

{{region.runs.length}} execution(s)

No executions found.

{{run.customers.length}} customer(s) • {{run.entries_count}} log line(s)

Customer

Status

Log Lines

{{customer.customer_name || ('Customer ' + customer.customer_id)}} ({{customer.customer_id}})

{{customer.customer_name || ('Customer ' + customer.customer_id)}} ({{customer.customer_id}}) {{customer.status_label}}

Timestamp	Level	Message
{{entry.ts \|\| '-'}}	{{entry.level \|\| '-'}}	{{entry.message \|\| entry.raw}} {{entry.details_text}}

Customer Scope Events

Timestamp	Level	Message
{{entry.ts \|\| '-'}}	{{entry.level \|\| '-'}}	{{entry.message \|\| entry.raw}} {{entry.details_text}}

Location Details

Location

Status

Log Lines

{{loc.location_name || ('Location ' + loc.location_id)}} (ID: {{loc.location_id}})

{{loc.location_name || ('Location ' + loc.location_id)}} - {{loc.status_label}}

Timestamp	Level	Message
{{entry.ts \|\| '-'}}	{{entry.level \|\| '-'}}	{{entry.message \|\| entry.raw}} {{entry.details_text}}

No customer rows for this execution.

Select Location

Select “All locations” will apply to all the locations.

Module	Enabled	Valid From	Valid To	Trial Active	Trial Start	Trial End	Discount	Renew	Available	Apply
{{ModularModuleLabels[m] \|\| m}}	? Enabled status Enabled {{formatLocationList(ModularMixedDetails[m] && ModularMixedDetails[m].enabled && ModularMixedDetails[m].enabled.yes)}} Not enabled {{formatLocationList(ModularMixedDetails[m] && ModularMixedDetails[m].enabled && ModularMixedDetails[m].enabled.no)}}	—	—	? Trial status On trial {{formatLocationList(ModularMixedDetails[m] && ModularMixedDetails[m].trial && ModularMixedDetails[m].trial.yes)}} Not on trial {{formatLocationList(ModularMixedDetails[m] && ModularMixedDetails[m].trial && ModularMixedDetails[m].trial.no)}}	—	—	%	?	{{getModuleCreditsAvailableForSettings(m)}} moduleSettingsbreakdown Not available. {{cb.available}} available, start: {{formatModuleCreditActivationDate(cb.activation_start_date)}} {{getModuleCreditsAvailableForSettings(m)}}

Payment method

Duration

Discount (%)

Activation Start Date (Only for Modules)

Module	Unit price	Quantity	Line total
Loading checkout data...
No modules available.
{{m.Name}}	{{creditCurrencySymbol()}}{{getUnitPriceForModule(m) \| number:2}}	Purchased once only	{{creditCurrencySymbol()}}{{getLineTotalForModule(m) \| number:2}}

SMS Bundle	Unit price	Line total
Loading SMS bundle pricing...
No SMS bundles available.
{{(s.Amount \|\| 0) \| number:0}} SMS	{{creditCurrencySymbol()}}{{getSmsUnitPrice(s) \| number:2}}	{{creditCurrencySymbol()}}{{getLineTotalForSms(s) \| number:2}}

Hardware	Unit price	Line total
Loading hardware pricing...
No hardware items available.
{{h.Name \|\| ('Hardware #' + h.HardwareId)}}	{{creditCurrencySymbol()}}{{getHardwareUnitPrice(h) \| number:2}} Unavailable in {{creditCurrencyCode()}}	{{creditCurrencySymbol()}}{{getLineTotalForHardware(h) \| number:2}}

Subtotal: {{creditCurrencySymbol()}}{{CreditTotals.subtotal | number:2}} (Pro-Rated until {{creditProrationEndDateLabel()}})

Discount: {{creditCurrencySymbol()}}{{CreditTotals.discount_amount | number:2}} ({{CreditTotals.duration_discount_percent}}% applied for {{CreditTotals.duration_years}} years subscription)

Tax (10%): {{creditCurrencySymbol()}}{{CreditTotals.tax_amount | number:2}}

Total (incl. tax): {{creditCurrencySymbol()}}{{CreditTotals.total | number:2}}

{{TotalVisitors}}

{{TotalDeliveries}}

{{TotalPaidCustomers}}

{{PayingCustomers}}

{{TotalPaidLocations}}

{{TrialCustomers}}

{{BasicCustomers}}

{{AULocs}}

{{USLocs}}

{{EULocs}}

{{MaxCustomers}} in {{MaxCustomersMonth}}

{{MaxLocations}} in {{MaxLocationsMonth}}

{{CurrentFYChurnRate}}%

{{CurrentFYChurnRate}}%

{{CurrentQuarterChurnRate}}%

{{CurrentQuarterChurnRate}}%

{{CurrentMonthChurnRate}}%

{{CurrentMonthChurnRate}}%

{{LatestFYStat.conversionRate}}%

{{LatestFYStat.conversionRate}}%

{{LatestQuarterStat.conversionRate}}%

{{LatestQuarterStat.conversionRate}}%

{{CurrentQuarterCleanliness.cleanRate}}%

{{CurrentQuarterCleanliness.cleanRate}}%

{{SelfGeneratedThisQuarter}}

{{TriedIT}}%

Conversions

New Customers

Modules Overview

Core Metrics

North Star

Module Performance

Industry Leaderboard

Regional Distribution

Accounts - {{UniqueCustomers}} Customer Report Accounts Report Basic Account Free Trial

Leads - {{TotalLeads}}

🔥 Hot Leads - {{HotTotalLeads}}

Expiring Accounts

Accounts expired last month

Accounts expiring this month

Accounts expiring next month

Accounts expiring in 2 months

Update your account details

Documents

Ask the VisitUs AI Assistant anything about the system.

Generating response

{{x.Title}}

Recent transactions

Conversion %

{{DemoTrialStats.AverageDemosPerMonth}}

{{DemoTrialStats.DemosThisMonth}}

{{DemoTrialStats.AverageDemosPerWeek}}

{{DemoTrialStats.DemosLastWeek}}

{{DemoTrialStats.DemosLastWeek}}

{{DemoTrialStats.DemosThisWeek}}

{{DemoTrialStats.DemosThisWeek}}

{{DemoTrialStats.DemosNextWeek}}

{{DemoTrialStats.AverageTrialsPerMonth}}

{{DemoTrialStats.TrialsThisMonth}}

{{DemoTrialStats.AverageTrialsPerWeek}}

{{DemoTrialStats.TrialsLastWeek}}

{{DemoTrialStats.TrialsLastWeek}}

{{DemoTrialStats.TrialsThisWeek}}

{{DemoTrialStats.TrialsThisWeek}}

{{BasicAccountsStats.AveragePerMonth}}

{{BasicAccountsStats.ThisMonth}}

{{BasicAccountsStats.AveragePerWeek}}

{{BasicAccountsStats.LastWeek}}

{{BasicAccountsStats.LastWeek}}

{{BasicAccountsStats.ThisWeek}}

{{BasicAccountsStats.ThisWeek}}

{{CallStats.CallsLastMonth}}

{{CallStats.CallsThisMonth}}

{{CallStats.AverageCallsPerWeek}}

{{CallStats.CallsLastWeek}}

{{CallStats.CallsThisWeek}}

{{x.Clicks}}

{{x.Clicks}}

{{x.Ctr}}%

{{x.Ctr}}%